We will consider all feedback and, in particular, listen to your suggestions on how we might improve our services.
If you are happy with the service we provide please let us know.
If you are not satisfied or have any concerns or suggestions about the service please contact the person who dealt with the matter and see if your concerns can be resolved directly with them. If you do not believe your concerns can be resolved by this person, contact the Executive Director who will listen to your concerns and respond within 20 days. You can make your complaint in writing or by telephone (02 9356 2566 or 1800 221 457).
Alternatively complaints about legal services can be made to:
Office of the Legal Services Commissioner
Level 15, Goodsell Building
Cnr Elizabeth, Phillip and Hunter Streets
Sydney
Post: GPO Box 4460, Sydney, 2001
Phone: 02 9377 1800 or 1800 242 958
Fax: 02 9377 1888
TTY 02 9377 1855
